Arul's.TEG Blog

Problem(Abstract)Having random browser error when running reports : RV_RES is undefined, Code 0, URL http://server/cognosalias/rv/cv.js SymptomRV_RES is undefined cv.js CauseIn a distributed installation the Cognos services were modified in Cognos Configuration on the Content Manager component. Resolving the problemVerify that the services in Cognos Configuration for the Content Manager are set as default: Dispatcher and Presentation service need to be disabled. All others services are enabled

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You can limit the number of entries that users can cut, copy, and paste to improve the performance of IBM® Cognos® software. This allows you to control the storage space taken up by temporary entries and reduce the time required to execute cut, copy, and paste requests. For example, you can set the limit to 50 entries. If users cut, copy, or paste more than 50 entries, they receive a maximum entries message. To change the limit, you must have access to the computer where the report server is installed. Steps On each computer where IBM Cognos software is installed, open the c10_location/templates/ps/portal/system.xml file in an editor. Ensure that your editor supports saving files in UTF-8 format. Find and edit the maxEditEntries parameter as follows: <param name="maxEditEntries">     50 </param>Save the system.xml file. Stop and then restart the IBM Cognos service.

1. Go to <C8 install>\webcontent\pat folder                            2. In the pat folder, locate rsapp.htm and make a copy of this file as a backup.                                                                3. Open rsapp.htm in any editor preferably HTML editor and scroll to the bottom of this file.                                                    4. The last line reads                                                    </body></html>                                                        5. Add a new line before this line,                                    6. Paste the following text on this 2nd last line which is empty right  now                                                                    <script>var myparent = window.opener; myparent.close();</script>      7. Save the rsapp.htm.    (Ensure you save this file against as HTML format)